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Enterprise Complaint and Feedback Management FSA Software

Charter Web Services

i-Contact is a fully configurable online customer information system

Charter web services

Charter Web Services offers Charter UK customers the ability to integrate their existing systems quickly and easily with Charter Continuum. The use of Web Services dramatically reduces the amount of development costs for any integration work to Charter Continuum and also offers the ability to provide complaints functionality to third party systems and intranets to allow the quick capture of feedback and complaints away from the traditional customer service team.

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